What Our Customers Think About Us!

Medical Transcription Management, Inc. based just outside of Chicago, Illinois employs 30 home-based transcribers and work for 3 Chicago metropolitan area hospitals. I consider my company to be a very satisfied customer of "Transcribe Solutions." Mr. Ranzy Luster has been a wonderful technical advisor and support person and the equipment which we have purchased from his company has been of outstanding quality; the prices are competitive and the delivery time outstanding. I have sent equipment in for repair as well, and Transcribe Solutions' response time and repair fees are exceptional. I have purchased transcription equipment from Transcribe Solutions since 2004 and I will continue to do so without hesitation - I wouldn't consider doing business with anyone else! Mr. Luster has been responsive, technically knowledgeable, very helpful, and an absolute pleasure to do business with!

Dawn M. Munoz, MBA, RHIA, Owner, Medical Transcription Management, Inc., River Forest, Illinois 60305, 708-771-7272, MedTranMgt@aol.com ***************************************************************

Hi Ranzy,

My Lanier P-144 was delivered on Friday 4/4/08 in perfect condition and it works very well. Your service was extremely professional with quality repair to my system.

You did a great job and thank you again.

Sincerely;

Rochelle Garmise, Quality Medical Transcription, Cutchogue, NY

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I can’t even remember who “introduced” me to Ranzy, but I would like to say THANK YOU to whoever it was! If you look up “customer service” in the dictionary, you would probably see Ranzy’s picture! I can’t imagine being in this business without Transcribe Solutions! Thank you, Ranzy, for 5 years of excellence!

Amy Garnett, Vice President, Professional Medical Services, Inc. (PMSI), Cullman, AL ***************************************************************

Hi Ranzy: Happy New Year!

I just wanted to let you know my repaired machines arrived and I think you're a genius. They're working fine and I so appreciate your expertise.

I am so happy I came across your Web site.

All the best in 2008 and thank you again.

Mary Bailey

Mary L. Bailey Editorial Services New York, NY
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Ranzy,

I cannot thank you enough for superb, above-and-beyond customer service you have exhibited. I would be happy to recommend your company to all my colleagues and WILL!!! I read a lot about you on MTStars, all good things and rightfully so.

You made my otherwise crappy day a good one.

Thanks again for all your help. It was an extreme pleasure doing business with you.

Angela Bongiovanni Medford, OR ***************************************************************

Hi Ranzy,

I received my order yesterday. I really appreciated how carefully everything was packaged and prepared, the great instructions for setup and especially the writing on each cable to show where it plugs in!! Thank you so much! That was really great and made it easy to set everything up. It seems like you anticipated all the questions that might come up. You've been doing this for a while, I'm guessing?? Haha! Everything was so clean and like new.

I will definitely recommend you to any coworkers of mine.

Thanks again,

Claudia Kuenkel, Auburn, Wa ***************************************************************

My experience with Transcribe Solutions have always been positive. When I have called with the need for equipment right away, Transcribe Solutions was able to deliver. They answered any questions I had, got the equipment packaged up right away and sent it out to me. Keystrokes can rely on them for great customer care, efficiency and prompt service!

Becky Bombacino, Keystrokes Transcription Service, Inc., Yorkville, IL, ***************************************************************

Excellent, Ranzy, they don’t call you “Transcribe Solutions” for nothing, do they!

Jerry Fierro, Gogick, Byrne & O’Neill, LLP New York, NY ***************************************************************

You are indeed a life saver. Thank you so much.

Gloria Davis, Kipling, NC ***************************************************************

Again, My Thanks to you, I appreciated your wonderful Customer Service, and follow up, which is so lacking today.

Mary Bashur,Senior Practice Administrator, Advocate Radiology Billing & Reimbursement Specialists, Powell, OH

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