"The Gold Standard in Customer Service and Support!"

Transcribe Solutions Sells and SERVICES New Digital Dictation & Transcription Machines and Accessories and New & Re-Furbished Cassette Machines. We are an OLYMPUS PRO Audio Products Dealer, as well as a GRUNDIG Pro Dealer. We have over 45 Years Experience and Offer Unparalleled Customer Service and Support!

In an effort to make "going digital" as easy and painless as possible, Transcribe Solutions recently partnered with OLYMPUS Professional Audio Products and renowned German manufacturer, Grundig Business Systems, to bring you the highest quality digital dictation systems on the market. Olympus Products are known worldwide as the "top of the line" in Audio Products and Grundig has been in business over 50 years and is well known throughout Europe and the world for excellence in recording equipment. Grundig was a pioneer in cassette dictation machines and is a leader in digital dictation devices with over 4 million dictation units in use worldwide. Between these two outstanding Audio Products manufacturers, you will find the IDEAL replacement for your old obsolete Analog or Cassette machines.

Our OLYMPUS and Grundig USB PC Microphones are the IDEAL Replacement for your old Cassette Desktop Machine and are simply the EASIEST way to "go digital" as you transition from your old cassette machines into the digital world. These Microphones are designed to work exactly like your old cassette machine's microphone; just pick up and dictate using the same style control switches that you're used to using on your cassette machine, but WITHOUT having to handle cassettes! After dictating, just as you would with your old cassette microphone, simply click one button and hang up your microphone; the job is immediately available on your transcriptionists PC for transcription! AND to make the whole process of "going digital" completely painless, we will remotely INSTALL and configure the necessary software on your computers for you! It just couldn't get any easier!!
Call us for more Information @ 1-800 220-2185

Transcribe Solutions offers a wide selection of NEW and Re-Furbished Dictation and Transcription Machines for Medical Transcription, Legal, General Office and Home Offices including: Popular Brands of Cassette Machines and Digital Transcribers, DigiTel Digital Telephone "Call-In" Dictation Systems, Grundig Digital Dictation Systems and PC Microphones, Lanier Four Track Continuous Recorders and Transcribers, Lanier VoiceWrite EX Remote Transcribers. We also sell GRUNDIG MicroCassette Transcribers and Dictation Machines, as well as OLYMPUS Digital Portable Recorders and Microphones and many others.

ACCESSORIES: We offer many Accessories such as Foot Pedals, Power Supplies and dictation Headsets for most ALL Brands of Transcribers and PC Digital Dictation Applications. We also have Dictation and Transcriber Accessories and Media Cards for many different brands of digital dictation systems and machines.

Transcribe Solutions Specializes in Fully Re-Conditioned LANIER Dictation & Transcribing Machines with a Warranty that EXCEEDS the Manufacturers "New Machine" Warranty.


SUPPORT
We offer FREE REMOTE INSTALLATION of all software necessary for the proper operation of the systems we sell. We also offer FREE REMOTE SUPPORT of your Digital System for as long as you own it!!
Click HERE to go to our Remote Support Page.


"FREE Telephone or eMail Support on Your Purchase for as Long as You own It!!"


REPAIR SERVICE

We offer Top Quality "Ship In" REPAIR SERVICE on many brands of dictation and transcription machines, and Warranty Service on everything we sell. We have earned many AWARDS over the years for
Excellence in Customer Service and Support!!

We currently repair Dictaphone, Lanier, Grundig, Sony, Sanyo, Olympus, Philips, Norelco, Norcom, Craig and Panasonic dictation machines!! For more information about our repair service, CLICK HERE

PARTS: We stock a wide selection of parts such as; DSP Cards, Line Cards, Timing Cards, Power Supplies, Audio Boards, CPU Boards, DCS Parts, and many others for older Lanier OS VoiceWriter Digital Systems, VW-800 Systems, LX-143 Executive VoiceWriter System, and others.

If you can't find what you're looking for, CALL us, if we don't have it, we'll try to find it for you!
1-800-220-2185


We Also Purchase Working & Non-working LANIER Cassette Transcribers! Contact us for details.



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CUSTOMER COMMENTS
*****
Dear Mr. Luster,

Yesterday, I was very happy to receive my Lanier Cassette Eraser. Now, I can start cleaning up all the cassette tapes that I have collected over the years. I really appreciate the time you took to help me; but most of all, for not charging me.

It's nice to know that there are still some very nice people in this world. Again, thank you very much.

Sincerely,

Jessica O. Brown
Atlantic City, NJ
May 23, 2013
*****


Hi Ranzy - Thanks so much --- your dictation equipment is really great! Thanks so much for coming to our rescue this morning. We really were crunched for time. It is wonderful to find a company that really stands behind its product. I love that we called and spoke with you personally (needed tech support, which you gave us and which immediately solved our problem) and that we were NOT calling some other company which connects you with someone in another country(because they have outsourced jobs). Usually that person doesn't have actual knowledge about the product and they read the answers to questions from a manual. In our recent experience, you and your business are very unique and great. A lot like things used to be.

Sincerely,

Barbara Katzen
Katzen & Katzen, P.A.
Miami, FL
9-5-2012
*****


Excellent customer service and we really appreciate the personal attention given.

Kim Andrews
Goodman, Carr, Laughrun
Charlotte, NC
9-26-2012
*****


Hello Ranzy,

I received my Lanier Dictaphone yesterday just as you said that I would …

I tried the Lanier and, besides looking like new, it worked PERFECTLY. Moreover, the power cord that you included was something for which I had searched without luck for a number of years. You kindly included it in the package and never charged me a dime for the item.

You know, Ranzy, in these days of snake-oil salesmen, and other such shady folk, you stand out as a pillar of “Truth, Justice, and the American Way.” I cannot be more grateful for your fine work on my machine. I hope that you will post this writing on your website so that others may see my opinion of you and your extraordinary work.

With gratitude and GREAT REGARD …

JOHN (JP) de BOURBON
San Diego, CA
Tel: (619) 296-9997
E-Mail: berto6314@san.rr.com
10-28-2012
*****

Fed X just delivered my machine, and I could not be happier. It looks brand new and works like a top. I will recommend your company to all of my friends .... Thanks again for the prompt and outstanding service, a rare commodity indeed these days.

Stephen R. Patterson
Longview, TX
1-17-12
*****


I have to tell you that I am so impressed with the (DigiTel) system and most importantly with your technical assistance. I would recommend your product and service (most important) to anyone.

Thanks again,

Mary Lynn Costanza
Martinez CA
3-30-2011
*****


Ranzy, Received our machine and wanted to say thanks for the terrific job. Glad to have it back and it works wonderfully.

Thanks again.

Sharon
Hillsboro, OR
2-9-2011
*****


Ranzy,

Thank you so much for your information. You do not know how wonderful it is to have someone like you to help in these crisises. So different than with Lanier.

Have a wonderful holiday.

Mary Lynn
Martinez CA
11-30-2010
*****


Hi:

Just wanted to thank you for the excellent and quick service on the Phillips transcription machine. It is working well and you made the process painless!

Thanks again!

Eileen D.
Clinical Study Coordinator
Cooper Institute for Reproductive and Hormonal Disorders
12-7-2010
*****


Had exactly what we were looking for and was received shortly thereafter. Excellent service!
Kim Andrews
Goodman, Carr, Laughrun
Charlotte, NC
1-30-2009
*****

Ranzy - thank you again so much for your help this morning...... You have been a great resource for us, and we will definitely return to you for any future dictation needs we might have.

Thanks again!
Lisa Robertson
Terrace Obstetricians & Gynecologists
Oakbrook Terrace, IL
10-02-2008
*****

Ranzy, Just wanted to let you know how much I appreciate your FAST service in repairing my unit after Hurricane Ike damaged some of the components!! I was so happy to get back to work and PMSI was grateful to have me back as well! Great service and extremely fast, fast fast!!! Thanks again!
Lauralee Todd
Wharton, TX
9-22-2008
*****

"I am quite impressed with the DigiTel System!" Jan Devine, Colorado Springs, CO 7-25-2008
*****

Ranzy, I cannot thank you enough for superb, above-and-beyond customer service you have exhibited. I would be happy to recommend your company to all my colleagues and WILL!!! I read a lot about you on MTStars, all good things and rightfully so.

You made my otherwise crappy day a good one.

Thanks again for all your help. It was an extreme pleasure doing business with you.
Angela Bongiovanni
Medford, OR
11-26-2007
*****

My experience with Transcribe Solutions have always been positive. When I have called with the need for equipment right away, Transcribe Solutions was able to deliver. They answered any questions I had, got the equipment packaged up right away and sent it out to me. Keystrokes can rely on them for great customer care, efficiency and prompt service! Becky Bombacino, Keystrokes Transcription Service, Inc. Yorkville, IL
*****

Medical Transcription Management, Inc. based just outside of Chicago, Illinois employs 30 home-based transcribers and work for 3 Chicago metropolitan area hospitals. I consider my company to be a very satisfied customer of "Transcribe Solutions." Mr. Ranzy Luster has been a wonderful technical advisor and support person and the equipment which we have purchased from his company has been of outstanding quality; the prices are competitive and the delivery time outstanding. I have sent equipment in for repair as well, and Transcribe Solutions' response time and repair fees are exceptional. I have purchased transcription equipment from Transcribe Solutions since 2004 and I will continue to do so without hesitation - I wouldn't consider doing business with anyone else! Mr. Luster has been responsive, technically knowledgeable, very helpful, and an absolute pleasure to do business with! Dawn M. Munoz, MBA, RHIA, Owner, Medical Transcription Management, Inc., River Forest, Illinois 60305, 708-771-7272, MedTranMgt@aol.com
*****
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